South Australian family-owned, independent hearing clinic.
42 Miller St, Seacombe Gardens, SA, 5047 Ph. 0435 696 548
Hearing Services Program
Australian Government Hearing Services Program
The Hearing Services Program is designed to support eligible people in the community.
Generally, to be eligible, you must be an Australian citizen or permanent resident, be aged 21 years or older, and meet one of the following criteria:
Hold a Pensioner Concession Card or be the spouse of a cardholder
Hold a Veteran Gold Card or be the spouse of a cardholder
Hold a Veteran White Card for hearing-related conditions or be the spouse of a cardholder
Be a member of the Australian Defence Force
Be referred by a Disability Employment Service
Not sure if you’re eligible? talk with us to find out whether you qualify for the program.
HSP Maintenance Agreement
The cost of maintaining hearing devices can add up. A maintenance agreement is an easy and cost-effective way to help keep your hearing device in good working condition. During the 12-month agreement, your provider will supply you with batteries and other consumables and service and repair your hearing device. This can include:
Repairs or replacement of necessary parts
Cleaning your hearing aid
Replacing the thin tube, dome, wax guards, microphone or ear hook
Maintenance agreements are optional. If you choose to enter into a maintenance agreement, the program provides your provider with a subsidy, and you may be required to pay an annual fee.Maintenance agreements do not cover device accessories, such as rechargers or remote controls. Maintenance agreements are not automatically renewed. After 12 months, your provider must obtain your agreement before renewing the maintenance agreement.
Veteran Gold card or Veteran White card (specific for hearing loss) holders with fully subsidised devices are exempt from paying the annual fee (this is paid by the Department of Veterans’ Affairs (DVA)). DVA clients with partially subsidised devices must pay any difference between the government maintenance subsidy and the fee quoted for their device/s. DVA clients must still agree to enter into a maintenance agreement by completing the maintenance form.
Further information about maintenance agreements is available at health.gov.au/hear.
Hearing Aid Maintenance Tips
Replacing Standard Batteries
Modern hearing aids rely on the correct type of battery to work effectively. Always use batteries specifically designed for hearing aids.
Battery life varies depending on the type of hearing aid, how often it is worn, and the battery size. Standard batteries typically need to be replaced every one to two weeks. It is therefore a good idea to keep a supply of spare batteries at home and take extras with you when travelling.
Rechargeable Batteries
Many modern hearing aids are also available with rechargeable batteries. Once fully charged, these can provide up to 24 hours of use, depending on the device and how it is used.
Keep hearing aids and batteries out of reach of children and pets.
Keep your hearing aid clean and dry. Avoid getting it wet, and remove it before showering or swimming.
Clean the hearing aid every day with a soft, dry cloth.
Gently remove earwax or debris from the earpiece, dome, or sound outlet using the cleaning tools provided.
Do not use water, alcohol, disinfectant, or household cleaning products unless the manufacturer specifically recommends them.
Keep the microphone openings clear so sound is not blocked.
If your hearing aid uses disposable batteries, check and replace them when needed. Keep spare batteries dry and safely stored.
If it is rechargeable, place it in the charger when you are not using it.
Store the hearing aid in its protective case when not being worn.
Keep it away from heat, moisture, hairspray, perfume, and cosmetics.
If the hearing aid becomes wet, remove the battery if possible, dry the outside gently, and follow the manufacturer's drying instructions.
Arrange a check with your hearing-care professional if the hearing aid becomes weak, distorted, stops working, or continues to collect wax.
Helping you hear life’s moments clearly — Practical solutions that keep you connected to what matters most.
Hearing Aids
Customized hearing aids for the best sound experience.
Custom Hearing Protection
Tailored hearing protection for every environment.
FAQ
What is hearing care?
It is essential for individuals to undergo regular hearing evaluations, as these can lead to timely interventions when hearing loss is detected. Furthermore, there are a variety of options available in terms of hearing aids and assistive listening devices, which can significantly enhance communication skills and overall quality of life.
How to choose Hearing Devices?
Consider your hearing needs and lifestyle preferences carefully. It’s important to evaluate how your daily activities and social interactions may impact your choice. Take the time to explore different options that cater to your specific requirements, including the type of environments you frequent and the level of auditory clarity you're seeking. Prioritize what truly matters to you when making this decision, as it can greatly enhance your quality of life.
What is custom hearing protection?
Custom hearing protection is tailored to fit your ears perfectly, ensuring that you not only achieve the ideal sound isolation but also enjoy added comfort during prolonged use.
Are hearing tests necessary?
Yes, they help assess your hearing health. This assessment is crucial as it can indicate potential issues that may need addressing. Regular evaluations can lead to early detection of hearing problems, allowing for timely interventions and treatments. Furthermore, maintaining your hearing health is essential for effective communication and overall well-being.
How often to test?
Every one to two years is recommended for routine checks and maintenance to ensure that everything is running smoothly. Regular assessments can help prevent any unforeseen issues from arising, allowing you to maintain optimal performance and safety in your systems.
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